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We recognize the following responsibilities as special event security duties. They are not limited to, but include the following duties.  Special duties given upon arrival are to be in addition to the following duties.  Standard special event security officer duties with most of our clients are as follows:

  • Extending hospitality and services to all staff and guests.
  • Provision of a safe environment for guests and staff.
  • Medical assistance as needed.
  • Evacuation assistance as needed.
  • Checking and ensuring accessibility of all fire extinguishers.
  • Crowd control through patrolling and de-escalation techniques.
  • Immediate confiscation of unauthorized drugs, alcohol, & weapons.
  • Patrolling the restrooms for guest safety.
  • Monitoring alcohol levels of guests and making recommendations to staff and management (no officer shall remove a guest or speak to a guest concerning drunkenness without consenting with management first).
  • Escorting guests out of the facility when instructed by management and offering assistance with transportation (taxi, train, etc.). 
  • Keeping guests off of furniture and limiting all destructive behavior that would compromise State Room property.
  • Monitoring coat check for suspicious behavior (smuggling in alcohol, drugs, or weapons).
  • Directing traffic to passenger and freight elevators, restrooms, coat check, emergency stairwells, and overall floor space.
  • Ensuring entrances and exits to rooms, elevators, and stairwells are not blocked or crowded by guests or other objects.
  • Correspondence with public authorities, such as Boston Police, Boston Fire Department, and Boston EMS as necessary.
  • Diffusing any physical altercations that occur throughout the event and handling them under the discretion of management.

 

 

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